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Wednesday Sep 20, 2023
2:40 PM - 3:55 PM CDT
Wednesday, September 20 | 2:40 - 3:55 p.m.
Live Zoom
$20
Illinois Small Business Development Center
College of Lake County
(847) 543-2033
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This 75-minute session will teach you behaviors that will increase your ability to listen actively. Listening skills allow one to make sense of and understand what another person is saying, make workers more productive • Understand the purpose of listening • Use empathy, paraphrasing, encouragers, and other techniques • Transform “problem” speakers to “problem-solving” speakers
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